​​​​​Managed Services


What is MSP (Managed Service Provider)?

The term MSP (Managed Service Provider) refers to any IT company that provides day-to-day IT management services to its clients.

MSPs work on pay as you go pricing model, on a per-device, per-user and all-inclusive pricing for the services they provide. Unlike traditional break fix IT provider which charge its clients on an hourly basis or fix issues on a per-issue basis. MSPs charge on a subscription-based model and work closely with its client to provide a proactive service that minimizes downtime and problems.

Outsourcing IT services that normally require additional human resources and advanced technologies to a MSP is a common practice among large and SMB's. In most cases, MSPs provide services to its clients remotely over-the-Internet on a self-service \ on-demand basis.

There are many benefits associated with MSP model. Some of the advantages are listed below.


Reduced Total Cost of Ownership (TCO)

MSPs are ideal for Small and Medium-sized Businesses (SMBs) which does not have sufficient funds to self-manage their technologies. As a result, they are turning to MSPs to help lower the Total cost of ownership (TCO) and reduce system downtime.

Improved Efficiency and Competitiveness

Apart from saving money, MSPs enable SMBs to get more with less. With MSPs, SMBs can enhance the quality and reliability of their systems and networks, and save time without having to worry about technology.

Reduced Labor Costs

With MSPs, organizations can focus more on their core business instead of hiring and training an in-house IT staff which can be detrimental their budget.

Quickly Roll out New Technology
Organizations can start new projects and roll outs right away with the help of MSPs. Managing the same project in-house might require weeks or months of planning and possibly searching to recruit the right staff, train them, and provide the support they need to get the job done.

Reduced Risk and Liabilities

MSPs will have the experience, expertise, and knowledge in the services they offer that will allow for greater efficiency and reduced risks and liabilities for the client company.

Apart from the benefits mentioned-above, MSPs will have the knowledge and best practices in mind that allow them to have the best insight into the business process. It will help in better decision making based on the information gathered and analyses of the data.

Why You Should Care?
In today's competitive market, everyone needs to stay ahead of their competitors by operating as efficiently and cost-effectively as possible.

Have a technology professional in place before it breaks.​

When something goes wrong with your technology, everything can grind to a halt. With a standard break/fix, something has to break before you can get it fixed. Sometime that can make sense, but it could easily result in hours of downtime costing your business to lose productivity. Managed services works to keep your technology from breaking in the first place.

With managed services from One Stop Technology Guru, you can expect:

  • Peace of mind - you know your systems are monitored 24 hours a day, 7 days a week, 365 days a year.

  • Live Support – From 8:00 am – 5:00 pm, Monday through Friday, all calls are answered by a technical support person.

  • Less downtime - we identify and fix issues before they become problems causing you downtime.

  • Fewer disruptions - we provide most services  and updates remotely or overnight.

  • Predictable budgeting - all-inclusive, all-you-can-use, flat-rate IT services.