​​​​​Managed Services

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What is an MSP (Managed Service Provider)?

The term MSP (Managed Service Provider) refers to any I.T. company that provides day-to-day I.T. management services to its clients.

MSPs work on a pay-as-you-go pricing model, on a per-device, per-user, and all-inclusive pricing for the services they provide. Unlike traditional break-fix I.T. providers which charge their clients on an hourly basis or fix issues on a per-issue basis. MSPs charge on a subscription-based model and work closely with their clients to provide a proactive service that minimizes downtime and problems.

Having a Managed Service Provider is common practice among large and SMB's.

 

In most cases, MSPs provide services to their clients remotely or on-site on a self-service\on-demand basis.

There are many benefits associated with the MSP model.

Some of the advantages are listed below:

MSP

Reduced Total Cost of Ownership (TCO):

MSPs are ideal for Small and Medium-sized Businesses (SMBs) that do not have sufficient funds to self-manage their technologies. As a result, they are turning to MSPs to help lower the total cost of ownership (TCO) and reduce system downtime.

Improved Efficiency and Competitiveness:

Apart from saving money, MSPs enable SMBs to get more with less. With MSPs, SMBs can enhance the quality and reliability of their systems and networks, and save time without having to worry about technology.

Reduced Labor Costs:

Having a top-notch MSP allows organizations to focus on their core business instead of hiring and training in-house I.T. staff which can be detrimental to their budget.

Quickly Roll out New Technology:
Organizations are able to start new projects and rollouts efficiently with the help of MSPs. Managing the same project in-house may require weeks or months of planning and endless hours searching to recruit the right staff, train, and provide the support they need to get the job done.

Reduced Risk and Liabilities:

MSP's have the experience, expertise, and knowledge in the services they offer that will allow for greater efficiency, reduced risks and liabilities for the client company. 

Why You Should Care?:
In today's competitive market, it is imperative that businesses stay ahead of their competitors by operating as efficiently and cost-effectively as possible. MSP's focus on your technology so that you don't have to. 

PRO TIP: Hire an I.T. professional in place before it breaks.​

When your technology goes wrong with your technology, everything can grind to a halt. With a standard break/fix, something has to break before you can get it fixed. Sometimes that can make sense, but it could easily result in hours of downtime costing your business to lose productivity. Managed services work to keep your technology from breaking in the first place.

With Managed Services from One Stop Technology Guru, you can expect:

  • Peace of mind - With the GURU MSP you can rest assured that your systems are being monitored 24 hours a day, 7 days a week, 365 days a year.

  • Live Support – From 9:00 am – 5:00 pm, Monday through Friday, all calls are answered by a technical support person right here in our office, no call centers, no fuss just excellent customer service. 

  • Emergency after-hours support - 5:00pm-9:00am - 7 Days a week 

  • Less downtime - The GURU will identify and fix issues before they become a problem or cause you downtime.

  • Fewer disruptions - The GURU provides most maintenance, services, and updates remotely or overnight saving you time and hassle.

  • Predictable budgeting - The GURU MSP is top-notch, all-inclusive, all-you-can-use, flat-rate I.T. services.